A major outage in the UK's Three mobile network has affected over 10,000 users, preventing many from making or receiving calls. Customers of associated smaller networks such as Smarty and iD Mobile have also experienced problems as they rely on Three's infrastructure. Three has acknowledged the issue and is actively working on a resolution but has not provided a timeline. The outage has generated frustration among users, with some missing critical appointments, and questions remain regarding possible compensations for affected customers.
Three's support team stated they are working hard to resolve the outage affecting thousands of customers, with no specific timeframe for a fix provided.
Customers on Three and its associated networks reported severe disruptions, missing important calls and appointments, highlighting the significant impact of the outage.
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