While Royal Mail has been criticized for poor service in parcel and letter deliveries in recent years, it's hoping that the Christmas rush will go more smoothly this year thanks to more than 2 million tiny internet of things (IoT) devices that will help keep track of how parcels flow through its complicated network. This innovative approach aims to enhance efficiency during the peak holiday season.
'They can help the mail be delivered on time and help make an institution that has a very long history competitive and strong,' says Steve Statler, chief marketing officer at Wiliot. Their technology provides ambient IoT to analyze items anywhere they're found, hoping to elevate delivery standards significantly.
This year volumes are expected to be even higher as more of us turn to e-commerce websites to fill Santa's sleigh. Royal Mail has been preparing for this surge by implementing advanced technologies that aim to streamline their operations.
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