"There's a lot of day trippers, and the day trippers leave. We've seen this shift of the amount of customers coming in to a very concentrated period of time, and then there's nothing."
"Social media has its limitations. It's not the reality for the rest of the city. It's just not that crowded everywhere. It's just one little strip of a pedestrian mall, which is always, always crowded, and people always use an example of how crowded Salem is."
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