Ruha Benjamin, sociologist: We need to demystify technology and listen to the people who are buried under the rubble of progress'

When people are confronted with the fact that the idealized image that they have of their nation or their group is a lie, the backlash is that people are comfortable in the lie. They don't want to be challenged with the truth about the racist histories of our societies, about the ongoing inequalities and forms of oppression.

They play a major role because they create bubbles that reinforce what we already think. But even more than social media, we must consider the narratives latched by politicians that appeal to emotions and promote the status quo.

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