UK retailers are increasingly adopting automation technologies to manage rising labor costs associated with the new national minimum wage and increased employer NICs. The British Retail Consortium's survey indicates that a third of retailers plan to invest in automation, with technologies like electronic shelf labels and self-service tills becoming more common. Although these innovations could enhance productivity, they may also lead to significant job losses in an industry known for relying on inexpensive labor. Retailers are balancing automation with other cost-saving measures, including price hikes and reduced working hours.
UK retailers are increasingly turning to automation technologies like electronic shelf labels and self-service tills to offset rising labour costs while maintaining productivity.
As retailers grapple with higher staffing costs due to national minimum wage increases, investments in automation are set to replace traditional entry-level jobs significantly.
The British Retail Consortium's survey revealed that while some retailers plan to adopt automation, others are also considering raising prices and cutting working hours.
Electronic shelf pricing is gaining traction among UK retailers as a cost-effective solution for managing rising labour expenses, with projects expected to roll out by 2025.
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