"The digital-first bank refused to refund €10,000 a businessman claims was taken from his account without authorisation"
"Revolut has been singled out for criticism over the way it treats customers who are victims of fraud."
"Leading MEP Billy Kelleher told the fintech it needed to improve its response when it comes to consumer rights and protection against fraud."
A businessman alleges €10,000 was taken from his Revolut account without authorisation and that Revolut refused to refund the sum. Revolut has been singled out for criticism over the way it treats customers who are victims of fraud. The case highlights concerns about reimbursement decisions and customer protections within digital-first banking models. Leading MEP Billy Kelleher urged Revolut to improve its response on consumer rights and fraud protection. The situation raises broader questions about regulatory oversight, dispute resolution processes, and the adequacy of safeguards for customers using fintech platforms.
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