Kroger pharmacies across the United States are currently facing a widespread outage, leading to criticism from customers who are unable to access their medications. With systems down, pharmacies cannot process prescriptions or fulfill orders. Reports indicate issues with both in-store services and the Kroger mobile application. Employees have confirmed the severity of the situation affecting multiple states, echoing concerns about customer service and communication barriers. The impact is vast, as Kroger operates thousands of pharmacies serving millions annually, previously suffering from similar issues in September 2024.
Customers have also cited issues with the dedicated app, saying it is crashing when they attempt to make purchases.
Anyone who ordered through Kroger pickup at any store! All store systems are down. We have no internet, no way to look up phone numbers to call customers.
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