According to a research-based policy briefing presented by the lab to the International Holocaust Remembrance Alliance (IHRA), Does AI have a place in the future of Holocaust memory, the use of AI in Holocaust memory and education is problematic because mainstream models - including generative AI (GenAI) systems such as ChatGPT and Gemini - lack "good data" about the Holocaust, and need the "right representation" from experts on this subject.
Victoria Grace Richardson-Walden has recommended - in an urgent call to all stakeholders involved in Holocaust memory and education, as well as policymakers - to help solve the problem by digitising their data and human expertise, rather than just bringing people to their sites and museums.
"Very few of them have a clear digitisation strategy," she said of the Holocaust memory and education sector, which includes archives, museums, memorial sites and libraries all over the world. "They only digitise their material content or their testimonies for specific exhibitions."
"All heritage, all these things are at material risk," she said. "There has been instrumentalisation of history on all sides of the political spectrum for varying political aims. When that becomes very loud on social media, you lose nuance."
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