Buses in Queens are crucial for mass transit, with over 800,000 daily riders. The Queens Bus Network Redesign aims to better serve this large ridership.
The redesign includes $35 million to enhance the bus system, adding 25 Rush Routes and increasing frequency for 20 routes, directly benefiting riders.
This customer-driven redesign process involved gathering rider feedback through 70 outreach events to ensure the final plan reflects the needs of Queens residents.
The fundamental goal is to give customers more time in their day by creating a bus system that connects riders efficiently to critical transit points.
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