Deliveries are complex - they range in size and weight, making it difficult for one network to support all shipping needs. However, working with various delivery companies to fulfill a range of orders is costly to build and creates a fragmented experience for both operations staff and consumers.
We initially called OneRail Zapt, and it focused on offering delivery capacity to local businesses through a courier network. I soon realized that it could never scale to solve the full omnichannel delivery problem for large retailers and wholesalers.
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