Ofcom has issued guidance emphasizing that user-created chatbot content, particularly mimicking real people, falls under the scope of the UK's Online Safety Act, increasing accountability for tech companies.
The regulator stressed that platforms enabling chatbot creation, including avatars of real or fictional persons, will be subject to new digital laws, which can lead to serious consequences for non-compliance.
In light of disturbing incidents involving chatbot impersonations, Ofcom reiterated that companies failing to comply with the Online Safety Act risk substantial fines and potential bans on their services.
The need for these regulations arises from distressing cases, including young individuals engaging with virtual clones of deceased teenagers, highlighting the urgent necessity for digital safety measures.
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