O2 was tricked into transferring my number to fraudsters. Could I have it back?
Briefly

from www.theguardian.com3 months ago
O2's customer service has been criticized for failing to properly handle cases of SIM-swap fraud, leading to significant financial losses for customers like JD.
www.theguardian.comhttps://www.theguardian.com/money/2025/jan/06/o2-was-tricked-into-transferring-my-number-to-fraudsters-could-i-have-it-back
Fraudsters were able to divert customer numbers and access sensitive bank texts due to O2's inadequate fraud detection measures, leaving victims like JD helpless.
www.theguardian.comhttps://www.theguardian.com/money/2025/jan/06/o2-was-tricked-into-transferring-my-number-to-fraudsters-could-i-have-it-back
Read at www.theguardian.com
#customer-service #sim-swap-fraud #o2-communications #financial-fraud #security-issues
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