The FBI reports that Everett Chad Nelson randomly assaulted a sleeping passenger on the flight back from the bathroom, leading to a chaotic situation.
Witness Sandhya Gupta recalled the moment of the assault: 'The next thing I know, I just hear these blood-curdling screams.' This highlights the traumatic impact on passengers.
Jan Garrett from the Pacific ADA Center emphasized that airlines aren't required to provide sign language interpreters, complicating communication for individuals like the deaf victim.
United Airlines commended the swift actions of their crew and fellow passengers that led to the aggressive individual being restrained before landing.
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