According to a recent Gartner survey, 51% of digital workers have taken the initiative to customize and build their own workflows, applications, and automations, indicating a strong demand for business users or citizen developers to create their own AI agents.
Jason Wong, vice president analyst at Gartner, highlighted that Microsoft's low-code and no-code tools, like Power Apps and Power Automate, have set a strong foundation for the new Copilot Studio aimed at citizen development, though he cautioned that it remains an immature product.
Wong noted that organizations have only begun to equip their employees with the skills needed to build generative AI-powered applications or agents, revealing a gap in readiness for such tools.
New features introduced at Ignite include an upgrade to Copilot Pages, Microsoft's document editor linked to M365 Copilot. This enhancement will allow users to incorporate 'rich artifacts,' enabling the sharing of diverse information such as code snippets and flow charts within Pages documents.
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