LG: No refunds or exchanges for 500,000 electric ranges recalled over fires and pet deaths-instead, customers get a sticker
Briefly

LG Electronics USA has issued a recall for approximately 500,000 electric ranges, following numerous reports of accidental fires linked to the front-mounted knobs. The Consumer Product Safety Commission noted at least 28 incidents leading to injuries and property damage. Although typically recalls involve refunds or replacements, LG will provide warning stickers instead, urging customers to use built-in safety features like 'Lock Out' functionality to mitigate risks. This unusual recall reflects the company's emphasis on existing safety features in the affected products, manufactured between 2015 and January 2025.
LG Electronics USA is recalling half a million electric ranges due to potential accidental activation of knobs leading to fires, with injuries and property damage reported.
Instead of refunds or replacements, LG is providing warning label stickers to alert customers instead of recalling every unit, as the ranges have built-in safety features.
The affected ranges sold between 2015 and January 2025 have been linked to at least 28 fires, prompting a CPSC alert and consumer warnings about their use.
LG advises users to utilize Lock Out features to prevent accidental activation and states this recall differs from typical ones due to these existing safety features.
Read at Fast Company
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