The January 2025 Robocall Index revealed a substantial increase in robocalls, with over 4.7 billion received—up 9.3% from the previous year. The daily average surged to 152.9 million, highlighting the persistent rise in unwanted communications. YouMail CEO Alex Quilici noted that while improvements have occurred since the TRACED Act's enactment, including a decline in scam calls, the legislation has not entirely resolved the issue. Additionally, every category of robocalls rose, with scams alone increasing by 40%. Recent court decisions have further complicated the landscape for robocall regulation.
"Robocall volume seems to be continuing to trend higher once again," Quilici said in the January report. "While things are noticeably better since the TRACED ACT passed, especially the big decline in scam calls, it's clear that the TRACED ACT did not solve the problem..."
According to the YouMail report, every category of robocall - notifications, payment reminders, telemarketing and scams - rose last month. Scam calls alone jumped 40% in January.
The 11th U.S. Circuit Court of Appeals recently vacated a rule that would have drastically reduced telemarketing robocalls received by consumers and small businesses.
YouMail CEO Alex Quilici referenced the TRACED ACT, which provides the FCC with tools to fight unwanted robocalls, indicating that while progress is being made, it's insufficient.
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