Ingram Micro's decision to stop business with Broadcom and its VMware range is a clear indication that they are unable to deliver optimal technology outcomes for customers.
The spokesperson emphasized that the future of business is about transforming relationships, not merely transacting sales, reflecting a strategic shift in partnerships.
VMware users reported difficulties due to Ingram's strained capacity to manage increased responsibilities post-Broadcom's acquisition, leading to inadequate support and services.
Broadcom's restructuring of its partner program has left many existing partners, particularly smaller resellers, in a challenging position regarding licensing and customer support.
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