Tom Crouchman, 77, was admitted to Queen's Hospital A&E in Romford with pneumonia, experiencing nearly 72 hours of corridor care due to overcrowding. His son, Paul, criticized the hospital's conditions, likening it to a third world country, citing a broken system unable to cope with the high number of patients, particularly the elderly. Despite adequate daytime staff, the situation deteriorated by evening with minimal support for many patients. After relocation to a ward, Tom's condition improved, yet concerns about emergency care standards remain persistent.
Queen's Hospital A&E is just not fit for purpose anymore - there's just too many people. I can't fault the staff, but the system is broken.
He just wasn't himself [in the corridor], he wasn't communicating properly. It's terrifying. I thought I was going to lose him.
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