Sah argues that our conditioning to view compliance as virtuous while labeling defiance as negative can lead us to prioritize adherence over ethical concerns, sometimes with dire consequences.
The Challenger disaster illustrates how critical it is for individuals and organizations to listen to dissenting voices, as ignoring caution can lead to catastrophic outcomes.
Sah emphasizes that embracing defiance in certain situations can be a powerful way to advocate for safety and ethics, especially when faced with groupthink.
Understanding the balance between compliance and defiance in decision-making is crucial for fostering safer environments, be it in workplaces or in larger societal contexts.
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