The lawmakers express concern that the IRS's identity verification requirements for Direct File are "creating serious access barriers" for those needing to file taxes, particularly affecting low-income taxpayers.
The letter highlights that only 62% of eligible users managed to create or log into an account for Direct File, indicating potential issues with the identity verification process.
The Democrats assert that the requirements imposed by the IRS surpass those of private tax prep companies, which could undermine Direct File's accessibility for vulnerable populations.
The lawmakers state that Direct File is crucial for taxpayers with barriers to filing and that the current ID verification process complicates access, hindering those most in need.
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