The FTC's amendments to the Telemarketing Sales Rule now empower it to act against scam tech support companies even if the consumer initiates the call.
With the changes to the TSR, the FTC can now pursue fraudulent tech support services that had previously been shielded due to their 'technical support' exemption.
Older consumers, particularly those over 60, are especially vulnerable, with reported losses exceeding $175 million, highlighting the need for enhanced protective measures.
Previously, limitations from a Supreme Court ruling restricted the FTC's ability to reclaim funds for victims; this amendment significantly expands their enforcement capabilities.
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