"Dental care is expensive and SmileDirectClub promised customers that they would provide affordable, quality care without the price tag, but instead, they extracted thousands of dollars from hardworking people," James said in a prepared statement.
"After the company folded in December 2023, James' office said it received complaints from New York consumers who were told to keep paying monthly installments, despite no longer receiving treatment in return."
"The majority of customers paid for their aligner treatments through the 'SmilePay' program, which generally totaled more than $2,500 between an up-front payment and following installments."
"This settlement agreement means that impacted consumers should soon see some relief, either in the form of refunds or other compensation, making it a significant step towards justice for those affected."
Collection
[
|
...
]