"The report from Transport and Environment scored Europe's rail operators on factors such as ticket prices, punctuality, and willingness to give refunds, finding only 11 operators with punctuality rates above 80%."
"Victor Thevenet, a rail expert at T&E, emphasized that people want to travel by train, but high prices and unreliability are significant barriers, especially for families."
"While trains emit less planet-heating gas than planes and cars, holidaymakers often find it cheaper to fly and commuters find driving more reliable.'"
"The report praised the UK for reimbursing customers for delays but criticized its ticket prices, finding the three most expensive rail companies operate partly in the UK."
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