"Every passenger deserves safe, dignified travel when they fly - and we've taken unprecedented actions to hold airlines accountable when they do not provide fair treatment to passengers with disabilities," Transportation Secretary Pete Buttigieg stated.
"With the new protections we're announcing today, we're establishing a new standard for air travel - with clear and thorough guidelines for airlines to ensure that passengers using wheelchairs can travel safely and with dignity."
Airlines must provide "safe" and "dignified" assistance to travelers with disabilities "that does not put them at heightened risk of bodily injury" and respects a passenger's independence.
Airlines will also be required to notify passengers before they deplane when their wheelchairs or scooters have been unloaded, ensuring better communication regarding their assistive devices.
Collection
[
|
...
]