Deliveroo has dismissed 105 riders in response to government pressure regarding illegal immigration within its workforce. The dismissals stem from riders sharing accounts with undocumented migrants, raising concerns about the integrity of employment checks. As part of efforts to enhance verification processes, gig economy companies like Deliveroo are now requiring deeper identity checks, including selfie or video verifications. This move comes amid political scrutiny, with significant portions of delivery workers potentially operating illegally, triggering a national debate on gig economy exploitation and legislative commitments to reforms.
"We have off-boarded 105 Deliveroo riders since April 2024 due to their substitutes providing invalid right-to-work documents. To be clear, a substitute rider must have their right-to-work status verified before they can complete any orders with Deliveroo."
"The issue of illegal working within the gig economy has become a political flashpoint, with both major parties committed to cracking down on exploitation."
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