Council Post: 16 E-Commerce Tools And Services To Enhance Customer Experience
Briefly

Hotjar's tool provides marketers with essential insights into user behavior through heatmaps and funnel analysis, enabling them to enhance site performance and boost conversions.
Implementing training portals helps customers utilize available resources effectively, addressing a common gap in user training for product or service access.
Streamlining the checkout process for guest customers with varied payment options and device-specific optimization can greatly improve customer service and satisfaction.
Providing delivery status updates on e-commerce platforms reassures customers by keeping them informed about their purchases, a crucial element for enhancing the shopping experience.
Read at Forbes
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