Stephen Yeates, a resident of Malcolm House, expressed deep frustration over the broken lift, claiming he's largely stranded in his flat since early December. He cited his various health conditions that make walking difficult, and his fear of using stairs due to their sharp edges. Yeates noted, 'I'm having to use Uber Eats to get my food, which is so expensive, and I've also missed a cardiologist appointment.' He feels abandoned, adding that no one from Hackney Council has checked on him or other tenants.
Yeates highlighted the broader issues at Arden Estate, stating, 'The issue with the lifts was one of many repair issues at Arden that are regularly neglected.' He recalls the tragic death of Sarah McGreevy, an elder who fell from her balcony under dangerous conditions, and noted the coroner's warning that similar accidents could happen if the council does not take urgent actions.
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