Hathaway's genuine apology not only addresses her past behavior but also creates an opportunity for reconciliation, demonstrating growth in her personal brand.
According to PR expert Jake Holyoak, Hathaway's 'authentic' reply enhances her personal brand, showcasing humility and relatability that is appreciated by audiences.
Flaa recounted that Hathaway sent a personal note through her publicist, explaining the challenges she faced at the time of their initial interview.
Yely Kopan emphasized that Hathaway's willingness to take accountability years later through her apology is a smart PR move that strengthens her public image.
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