Jon Brilliant revealed how Mohamed Al Fayed manipulated managers at Harrods, stating that cash payments were used to control individuals and silence dissent.
Brilliant expressed his disbelief at the abuse allegations, stating that the management structure at Harrods hindered open communication and allowed Al Fayed's behavior to continue unchecked.
He detailed how the toxic culture at Harrods, marked by surveillance and distrust among management, thwarted the effectiveness of directors tasked with overseeing Al Fayed's conduct.
The culture fostered at Harrods under Al Fayed's control was one that discouraged independent judgment, leading employees to overlook questionable actions and boundaries.
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