Experts warn that online review attacks like the one faced by a London restaurant are on the rise, threatening the livelihoods of business owners.
An anonymous email from the 'review-bombing mafia' demanded £10,000 in Bitcoin after a barrage of fake negative reviews tanked the restaurant's rating.
Using AI-powered bot farms, attackers faked reviews making the restaurant appear as though they were from legitimate customers in London.
While Maximatic Media managed to restore the eatery's rating back to 4.8, the owner was left with an unsettling experience of digital intimidation.
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