A 'Yelp' For NYCHA Repairs? Audit Calls For More Oversight and Resident Feedback on Vendors

"Vendors constantly come into our homes doing what they feel like they want to do, or don't do, and then leave out and close the ticket."

"Essentially, you can think of it as Yelp for NYCHA repairs...an app which allows residents to give real-time feedback on the repair vendors in their apartments that adds up to a vendor's scorecard so we will have real accountability for NYCHA contractors, which the audit shows is so badly needed."

Read at City Limits