Insurance is one of those things in life that you need, even if you hate it. Most people don't love dealing with their insurance company, especially when it's time to submit a claim.
To compile this list, 24/7 Wall Street used data from the ACSI Insurance and Health Care Study 2022-23. It details customer satisfaction according to certain benchmarks in various insurance agencies, which we will look at according to each industry.
Chubb Insurance is an American-based company... It is often cited as the largest property and casualty insurance company in the world... Chubb ranked last in the Customer Satisfaction Index (CSI), with a low score of 67 in 2023.
Farmers is another well-known insurance group based in America, and like Chubb, the company is based in Zurich. They provide extensive insurance options in most industries, but their P&C insurance was reported to be the second-lowest, with a score of 75.
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