In the last five years, HMRC has awarded £591 million in deals to three suppliers without competition, highlighting a lack of procurement diversity in tech contracts.
The National Audit Office described the Aspire contract as providing "stable but expensive IT systems," emphasizing concerns over the cost-effectiveness of HMRC's tech partnerships.
Despite a commitment to end contracts under the Aspire agreement in 2022, HMRC's ongoing ties to suppliers illustrate a persistent reliance on previous vendors, raising questions about procurement integrity.
An HMRC spokesperson stated they follow government procurement rules and publish contract awards for transparency, yet the continued direct awards suggest challenges in competitive bidding.
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