Hagar's rep stated that the double heist indicates an organized crime effort, suggesting that the trucks were double brokered to different carriers after crossing the border.
Hagar lamented the timing of the theft, saying, "For a growing company like Santo, it's really a shame for something like this to happen in the middle of our strongest year to date and right before the holidays!"
Fieri expressed disappointment, highlighting that the theft came at a peak moment for business, stating, "This is our best year we've ever had in Santo. We just had all this momentum, and now whatever's on the shelf is all people are going to get."
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