The letter discusses an unhappy client's experience with a real estate agent who has requested public promotion despite past dissatisfaction. The advice encourages the client to confront the agent about their experience, highlighting the need for honesty and constructive feedback. A face-to-face meeting is recommended to discuss concerns involving professional handling of transactions. It emphasizes the importance of transparency, suggesting that open dialogue can enable growth in the professional relationship. The client is urged to communicate feelings and specific grievances respectfully to facilitate understanding and improvement.
"You owe it to yourself and her to tell her the truth about your experience working with her. She is a professional, and clearly she did some things that you did not feel were professionally handled."
"Invite her to meet up with you so that you can talk face to face. Point out that she has asked you to endorse her on social media, and this got you thinking."
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