As the pandemic initially forced a shift to virtual mental health care, it has now become the preferred method for appointment bookings among patients, highlighting its longstanding relevance.
Kristy Randall, a behavioral therapist, emphasized the necessity of adapting quickly during the pandemic, saying, 'Okay, how can we reach everyone that needs us more than ever now and can't come visit?'
Mental health experts underscore the enduring impact of teletherapy, with Randall noting, '[Patients] don't have to deal with transportation... There are just so many things that make it easier to engage in therapy now.'
The findings revealed that 60% of patients prefer virtual therapy for quick access, while 57% of providers appreciate the increased ability to reach more patients.
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