Sublime Care UK Ltd has been recognized for its person-centred approach but needs to address significant gaps in risk management and governance to enhance service quality.
While Sublime Care received commendations for respecting client dignity and privacy, the Ofsted report pinpointed the necessity for improved governance, particularly in risk management and the referral processes.
Feedback from service users and families highlighted the supportive nature of staff at Sublime Care, underscoring strengths in delivering compassionate care amidst identified improvement areas.
As part of the improvement plan, Sublime Care is expected to enhance their processes regarding risk management, governance, and the administration of medications to meet regulatory standards.
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