Amazon faces a class-action lawsuit alleging Prime Video misleads customers by representing purchases as ownership while actually providing revocable licenses. The complaint cites violations of California unfair competition, false advertising, and consumer legal remedies laws and seeks unspecified damages, disgorgement of profits, and punitive damages. The suit claims purchase-process language misrepresents the nature of movie and TV transactions and notes that licensing changes can remove access to previously purchased titles. A similar lawsuit targeted the same practice in 2020. Amazon has not publicly commented on the new action.
Amazon is coming under fire from Prime Video subscribers (Image credit: Thibault Penin/Unsplash) Amazon is facing a class-action lawsuit accusing it of misleading Prime Video customers into believing they own movies they've purchased when in reality they're only buying a license to watch the content, which can be revoked at any time if Amazon loses the rights to a title.
I have a digital copy, but if Prime Video's licensing agreements were to change, so too could the version of Conclave I have access to. If Amazon were to no longer have the rights to the title, my parents would lose the movie. As the complaint points out, you receive a license to the video and you agree to our terms," meaning that what you actually get for parting with your money is written in the small print.
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