"Following years of customer complaints about long queues and lengthy wait times when trying to hail a ride, Rome will soon have new taxis as officials... issued a public tender for the release of 1,000 new licences... This move is aimed to solve long-standing cab shortages ahead of the 2025 Jubilee, praised by Rome mayor Roberto Gualtieri as a historic day for the city."
"According to Nicola Zaccheo, president of Italy's transport regulation authority, the new 1,000-strong fleet will only scratch the surface... The city would need at least 2,330 additional cabs to solve its shortages after it registered 4 million 'unresolved calls' in 2023."
"City officials brought in new rules in May 2023 allowing a second driver to take a shift in the same taxi, and setting out new requirements to organise shift rotations via digital platforms. Meeting demand does not depend solely on the number of licences, but also on how service shifts are organised."
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