ServiceNow has acquired Logik.ai, a company specializing in AI-driven Configure, Price, Quote (CPQ) solutions, to bolster its position in the CRM market. This acquisition aims to streamline sales processes by addressing inefficiencies such as complex product configurations and manual workflows. Logik.ai's integration of AI into its CPQ solution facilitates a more efficient transaction cycle, enhancing both seller and buyer experiences. As part of ServiceNow's broader strategy emphasizing AI innovation, this acquisition is expected to improve sales productivity significantly while providing a comprehensive, singular platform for Sales and Order Management.
ServiceNow’s acquisition of Logik.ai aims to enhance its CRM capabilities and improve Sales and Order Management processes, streamlining sales operations while harnessing AI technologies.
By adding Logik.ai to its portfolio, ServiceNow is pursuing a vision of a streamlined, AI-powered sales process that addresses the complexities of today's sales environments.
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