Salesforce has launched a new flexible pricing strategy for Agentforce, aimed at enhancing organizations' control over AI investments amid rising demand. This strategy features Flex Credits, which enable a consumption model that charges based on specific actions rather than a flat rate. Additionally, the Flex Agreement allows companies to adjust investments between human employees and digital workers. New user licenses offer unlimited access to internal AI agents specifically for employees, facilitating effective scaling of AI applications as organizations transition from experimentation to established operations.
Salesforce is introducing a new pricing strategy for Agentforce, allowing customers greater control over their AI investments through Flex Credits, Flex Agreements, and new user licenses.
Flex Credits enable organizations to pay only for specific actions the Agentforce performs, shifting from a fixed per conversation charge to a more flexible consumption model.
The Flex Agreement allows organizations to dynamically adjust their investments in AI between digital and human workers, enhancing their operational efficiency.
The new Agentforce user licenses provide unlimited access to internal AI agents, ensuring employee use can scale effectively as digital labor becomes integral to business.
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