Joe Trapani emphasizes the importance of understanding client-specific challenges over mere technological expertise. His approach involves in-depth discussions with clients to grasp their key bottlenecks, leading to the creation of a 'blueprint strategy' that offers customizable solutions to common industry issues. Trapani notes that, particularly in the mortgage sector, having extensive business knowledge is crucial in delivering effective technology solutions, highlighting the strength of his team's cross-industry expertise in catering to client needs.
"We sit with our clients and really dig into the problem space, understanding what their primary problems, challenges and bottlenecks are, and then craft the solution."
"My biggest aha' coming into mortgage was that this is the one industry where knowing the business is more important than knowing the technology."
Collection
[
|
...
]