As Generative AI becomes integral to business operations, small and medium enterprises face overwhelming challenges. Half of small businesses fail within five years due to difficulties in scaling. To combat this, Breeze is introduced as tailored AI built into HubSpot's platform to facilitate growth. Breeze aims to deliver significant outcomes, shifting the focus from service to results, by integrating various data forms for a comprehensive view. Breeze distinguishes itself by combining structured and unstructured data, providing contextual understanding of the customer journey, and connecting human efforts with AI capabilities, aiding businesses in achieving more leads and enhanced customer satisfaction.
One clear takeaway is that Generative AI is poised to redefine business operations, but small and medium enterprises urgently need practical solutions to navigate this complex landscape.
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