South Africa is making strides to combat spam calls, with mobile operators like MTN reporting significant reductions attributed to improved consumer awareness and monitoring systems. The government plans to introduce a national opt-out registry by the 2025/26 financial year, enabling consumers to block unwanted marketing calls. Businesses will be required to check their lists against this registry every 30 days to ensure compliance. While these measures promise progress, many South Africans still face frequent interruptions, suggesting that more comprehensive solutions are needed.
The decline in spam calls in South Africa is attributed to improved consumer education and advanced monitoring systems provided by mobile networks like MTN.
The South African government plans to launch a national opt-out registry for direct marketing, allowing consumers to block unsolicited marketing calls effectively.
Mobile operators in South Africa have reported a significant reduction in spam calls, with MTN noting a double-digit decrease from July 2023 to December 2024.
Despite the positive developments in spam call reduction, many consumers are still plagued by telemarketers, indicating a continued need for further measures.
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