Brands are increasingly deploying ragebait tactics that intentionally or accidentally provoke controversy to drive viral engagement. High-profile examples include American Eagle's Sydney Sweeney jeans ad and e.l.f. Cosmetics' Matt Rife spot, both generating backlash and attention. Ragebait relies on social platforms' engagement-driven algorithms; more comments, shares, and watch time amplify content. Researchers from Tulane University describe a 'confrontation effect' in which users interact more with content that challenges their views. Ragebait is cheaper than traditional advertising and faster than reputation-building, but it risks reputational harm with unforgiving audiences such as Gen Z and sparks ethical and strategic questions.
If you've never heard the term, ragebait marketing is simple: a brand does something polarizing or controversial - sometimes accidentally but often intentionally - with the goal of going viral by wreaking havoc in the comments and inspiring think pieces and millions of dollars in free publicity. And the truth is, it works - at least on the surface, if you measure the success of a campaign in views.
After all, the social media algorithms reward engagement. The more comments, shares, and watch time a piece of content gets, the more it's amplified. Researchers from Tulane University call this the "confrontation effectlikely to interact with content that challenges their views than with content that aligns with them. It's cheaper than traditional advertising, faster than building a reputation, and a surefire way to flood your brand with attention.
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