Muriel Evans, the plaintiff, alleges that a faulty coffee cup lid combined with the excessive heat of the beverage caused her severe burns, claiming Starbucks has been indifferent to safety warnings.
Evans' attorney stated, 'Starbucks has shown a reckless disregard for the safety of its customers, continuing to serve scalding hot coffee in defective cups despite countless reports and warnings'.
Incidents like Evans’ raise questions about Starbucks' commitment to customer safety, particularly regarding temperature guidelines and the integrity of their beverage containers.
A Starbucks representative, in response to the lawsuit, stated, 'We take pride in ensuring our beverages are crafted with care and delivered to customers safely'.
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