Everflow has marked a significant achievement in 2024, with a 21% revenue increase to over £186 million, and a remarkable 572% growth in EBITDA to £5 million. This growth is attributed to its expansion into the telecommunications sector and a strong customer-centric focus, wherein its customer base grew by 16%, reaching over 110,000 clients with retention rates around 98%. As the fastest growing water supplier, Everflow aims to simplify utilities for SMEs by offering comprehensive services, while facing external financial pressures. The company continues to prioritize technology in enhancing service responsiveness and efficiency.
Craig Dallison, CEO, Everflow said, "Everflow launched with the ambition of making utilities simpler for businesses, challenging the status quo with a customer-centric service that offers greater transparency and competition. Our growth and customer retention rates are testament to the support and innovative solutions we offer businesses that set us apart from other providers. As we scale and expand our offering, proprietary technology will become increasingly core to improving the responsiveness of our services, to continue saving businesses time and money."
Following the successful launch of Everflow's Refuse services and with the aim of simplifying utilities for SMEs by bringing services under one roof, Everflow introduced its Connectivity services in the year, with a suite of flexible broadband and phone products that can be tailored to business' needs.
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