Marks & Spencer has acknowledged a cyber incident affecting its Click & Collect services while ensuring that its physical stores and digital platforms remain functional. Despite the incident, CEO Stuart Machin reassured customers in an email that they need not take action and that minor operational changes were made to protect customers. M&S has involved cybersecurity experts and informed regulatory bodies but did not specify the incident's nature or if payment details were compromised. Social media users had noted service issues, indicating customer-wide impact during the incident's management.
UK high street mainstay Marks & Spencer reported a cyber incident affecting Click & Collect orders, assuring customers that stores remain open and operations are mostly unaffected.
CEO Stuart Machin informed customers about the cyber incident via email, emphasizing customer trust and announcing limited delays in Click & Collect services without further specifics.
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