"A poll of 1,032 disabled UK adults found that two in five (40%) believe designing, developing and testing AI products with disabled people is the single most effective way to make the technology genuinely accessible."
"Building products that fail to accommodate that audience is, increasingly, a competitive liability as well as an ethical one."
"More than a third of disabled adults said AI tools could help by improving communications (38%) and online experiences (34%)."
"One in five disabled UK adults (20%) said they did not believe AI products would help them at all, while a further 18% said they simply did not know."
Research indicates that British businesses must include disabled consumers in the AI design process to ensure accessibility. A poll revealed that 40% of disabled UK adults believe their involvement is essential for effective technology. Other priorities include user-friendly interfaces and better information on AI support. With one in four people experiencing disability, neglecting this demographic poses a competitive risk. While optimism exists regarding AI's potential benefits, significant skepticism remains, with 20% of disabled adults doubting AI's helpfulness, highlighting a trust gap that businesses must address.
Read at Business Matters
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