Metroline has successfully trialed an AI technology called FlowOS Live on five bus routes, leading to reduced waiting times for passengers and improved operational efficiency. The system predicts bus progress and offers real-time instructions, achieving an average saving of ten seconds per journey. If implemented across all routes, Metroline anticipates this technology could save 2,000 hours of waiting time daily. This move is seen as a pioneering effort in the UK bus industry to enhance reliability and service delivery while streamlining administrative tasks.
During the trial of the AI-powered system, each journey made by a passenger saved ten seconds on average, leading to significant efficiency improvements across the fleet.
The anticipated rollout of FlowOS Live across all of Metroline's operations could potentially save 2,000 hours of passenger waiting time each day, significantly enhancing commuter experience.
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